|
Policies
|
| Policies |
|
1. 30 Day Right
of Return |
-
The
Purchaser may return any item that does not work to
specifications for a FULL REFUND up to 30 days after
receipt of purchase.
-
Purchaser
may return, for a FULL REFUND, any item that works to
specifications, but does not perform as purchaser hoped it would up
to 30 days after receipt of purchase.
-
Purchaser
may return, for a FULL REFUND, any item that works to
specifications, performs as intended (but you don’t like the color or
the way it looks) up to 30 days after receipt of purchase.
|
|
2. Warranty |
Bid-Service/Sci-Quip is proud to offer a 3-month
equipment warranty. This warranty is subject to the following
conditions: The following warranty applies to all equipment sold by
Bid-Service/SciQuip with the exception of any item sold "AS-IS". AS-IS items are not
covered in any manner by the warranty.
-
Bid-Service/SciQuip warrants
equipment to the first-purchaser and at the original point of
delivery/installation to be free from defects in materials and workmanship
for 3 months from date of delivery.
-
Bid-Service/SciQuip includes a 30-day
Right of Return on all systems as described above.
-
Bid-Service/SciQuip agrees to replace
parts which are determined to be defective during the warranty period.
Such parts may be replaced with new, refurbished or used parts at
Bid-Service's discretion. Consumables are not covered by this warranty and
are the responsibility of the purchaser.
-
The customer is responsible
for all freight, import duties, customs charges for any replacement parts
provided under the terms of this warranty.
-
The customer is responsible
for the return of the defective parts being replaced to
Bid-Service/SciQuip LLC.
-
Bid-Service/SciQuip LLC will ship
replacement parts as expeditiously as possible, subject to availability
and shipping considerations.
-
The warranty does not cover
the cost of a technician visit to replace the parts if such visit is
required.
-
The warranty does not apply
to any failures caused by accident, act of war, misuse, abuse, negligence,
acts of God, improper shipping or installation, or alterations performed
by the customer or their technicians.
-
If repairs are not deemed
cost-effective, Bid Service LLC reserves the right to offer a refund of
purchase price. Item must be returned at customer expense to
Bid-Service/SciQuip LLC.
-
In order to receive a full
refund under this warranty or the 30-Day Right of Return, items must be
returned to Bid-Service/SciQuip in the condition they were delivered to the
customer in, with all components and supplies shipped with the item
intact.
-
Bid-Service/SciQuip technicians are
available during our normal business hours to provide what support they
can on items that are covered under this warranty, via phone or email.
|
|
3. Freight Charges
|
Purchaser
is liable and responsible for ALL FREIGHT CHARGES. In the
event of a return, the Purchaser is also liable and responsible for return freight and charges. Returned items
must ship the same method
originally sent to purchaser. All items to ship (insured) on an air ride,
padded van truck. |
|
4. Purchase Orders
|
All
Purchase Orders must be in writing. No verbal Purchase Orders can
be accepted. |
|
5. AS-IS sales
|
We do NOT
sell “AS IS” unless stated. On rare occasions, we are unable
to repair equipment to our satisfaction and may be unable to fulfill an
order. In this case, a customer may be offered the option of buying an
item "AS-IS". AS-IS equipment does not qualify for our
30-Day Right of Return or our 3-month Warranty. |
|
6.
New Equipment |
The 30 day Right
of Return and 3-Month Warranty do NOT apply to any NEW
products we distribute for manufacturers or we manufacture. These new items
are covered by the manufacturer's warranty if any. New items we are offering
for 'resale' are covered by the 30 Day Right of Return unless otherwise
specified and the original manufacturer's warranty terms if any. |
|
7. Dealers
|
The 30 Day Right of Return
policy does NOT apply to dealers. |
|
8. Availability
|
All
orders are subject to availability. If an item has been sold, we
will try to find you a suitable substitute. |
|
9. Crating
|
Crating
fees are an additional charge. |
|
10. Software |
Y2K/Suitability for use: It is the
responsibility of the end-user to determine if the
equipment sold by Bid-Service/SciQuip LLC will meet their needs and perform the
functions needed. Our "30 Day Return" policy allows the end-user
time to determine suitability for their application, including
"Year-2000-Compliance." Any licensing fees involved in utilizing
software on equipment we sell are the sole responsibility of the end-user
(or buyer). This includes chip based embedded code or code on
disk, be it software or machine code.
|
|
11. Gas Cabinets |
Gas Cabinets
are not tested or refurbished. Bid-Service/SciQuip does not test or refurbish
gas delivery systems. They are sold "AS-IS" with a 30 day right to
return. Bid-Service/SciQuip accepts no responsibility or liability for the use
and/or functionality of gas cabinets. |
|
12.
WARRANTY/Limits of Liability |
Bid-Service/SciQuip LLC makes no warranties, expressed or implied of any kind, except as set
forth above.
Bid-Service/SciQuip LLC makes no
warranty as to product fitness for purpose or use, whether
known or unknown by Bid-Service/SciQuip LLC as to PURCHASERS intended use and
purpose for a product.
Bid-Service/SciQuip LLC will in no way
be liable to a potential buyer for any loss they suffer by failure on
their part or on the part of Bid-Service/SciQuip LLC in completing the
transaction.
By the act of purchasing any
equipment from Bid-Service/SciQuip llc the buyer hereby releases and
holds-harmless Bid-Service/SciQuip LLC and it's employees and officers from all
claims arising out of use or misuse related to the equipment purchased. |
|
Domestic
Credit Terms Policy |
- Fortune 500 Companies - Yes
- Companies having previously received credit and paid within terms -
Yes
- All others/International Sales - Prepayment required!
|
|
